El Dorado Royale Catamarán, Cenote & More Inclusive ★★★★★

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El Dorado Royale Catamarán, Cenote & More Inclusive | Akumal

Cancún-Tulum Highway km 45, Quintana Roo, 77710 Puerto Morelos, Mexico

➤ El Dorado Royale Catamarán, Cenote & More Inclusive | Quintana Roo

Experience world-class service at El Dorado Royale Catamarán, Cenote More Inclusive




Situated in Puerto Morelos, 800 metres from Secreto Beach, El Dorado Royale Catamarán, Cenote More Inclusive features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Among the facilities of this property are a restaurant, free shuttle service and a shared lounge, along with free WiFi throughout the property. The accommodation offers room service, a 24-hour front desk and currency exchange for guests.

The resort will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. El Dorado Royale Catamarán, Cenote More Inclusive provides some rooms with sea views, and each room has a patio. At the accommodation the rooms include bed linen and towels.

Guests at El Dorado Royale Catamarán, Cenote More Inclusive can enjoy a buffet breakfast.

You can play table tennis and tennis at this 5-star resort, and the area is popular for snorkelling and cycling.

ADO International Bus Station is 25 km from the resort, while Playa del Carmen Maritime Terminal is 26 km from the property. The nearest airport is Cancún International Airport, 32 km from El Dorado Royale Catamarán, Cenote More Inclusive.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

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Room choices in El Dorado Royale Catamarán, Cenote & More Inclusive

El Dorado Royale Catamarán, Cenote & More Inclusive Services

Internet WiFi is available in all areas and is free of charge.
Parking Free private parking is possible on site (reservation is not needed).
Bathroom Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Shower
Bedroom Linen, Wardrobe or closet, Alarm clock
View Garden view, View
Outdoors Picnic area, Outdoor furniture, Beachfront, Sun terrace, Private beach area, Patio, Terrace, Garden
Kitchen Coffee machine
Room Amenities Socket near the bed, Clothes rack
Activities Bicycle rental Additional charge, Aerobics, Archery, Live sport events (broadcast), Live music/performance, Cooking class, Tour or class about local culture, Happy hour, Themed dinner nights Additional charge, Bike tours, Beach, Tennis equipment, Water park Off-site, Evening entertainment, Water sport facilities on site, Entertainment staff, Snorkelling, Horse riding Additional charge, Cycling, Canoeing Additional charge, Windsurfing Additional charge, Table tennis, Fishing Additional charge, Hot tub, Tennis court
Living Area Seating Area, Desk
Media & Technology Flat-screen TV, Cable channels, Satellite channels, Radio, Telephone, TV, Pay-per-view channels
Food & Drink Coffee house on site, Fruits, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker
Reception services Invoice provided, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services Board games/puzzles
Cleaning services Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box
General Adult only, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Tile/marble floor, Chapel/shrine, Heating, Fan, Barber/beauty shop, Airport shuttle, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
3 swimming pools Open all year, Adult only, Pool/beach towels, Pool bar, Open all year, Adult only, Shallow end, Pool bar, Open all year, Adult only, Pool with view, Pool/beach towels, Pool bar
Wellness Fitness classes, Yoga classes, Fitness, Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Light therapy, Body wrap, Body scrub, Body treatments, Hair styling, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Waxing services, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre
Languages spoken Spanish

El Dorado Royale Catamarán, Cenote & More Inclusive Terms and Conditions

Check-in From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren are not allowed.Cot and extra bed policiesCots and extra beds are not available at this property.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Accepted payment methods Cash
To consider

Upon check-in, photo identification and a credit card are required which will be charged by the hotel in full upon reservation.

All special requests are subject to availability upon check-in and may incur additional charges.

Please note that the children's rate only applies if there are 2 adults staying with the minor in the same room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Dorado Royale Catamarán, Cenote & More Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

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How do I get the best price guarantee for El Dorado Royale Catamarán, Cenote & More Inclusive?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to El Dorado Royale Catamarán, Cenote & More Inclusive. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at El Dorado Royale Catamarán, Cenote & More Inclusive?

WiFi is available in all areas and is free of charge.

Is there free parking available at El Dorado Royale Catamarán, Cenote & More Inclusive?

Free private parking is possible on site (reservation is not needed).

What are the outdoor activities at El Dorado Royale Catamarán, Cenote & More Inclusive

Picnic area, Outdoor furniture, Beachfront, Sun terrace, Private beach area, Patio, Terrace, Garden

What languages are spoken at El Dorado Royale Catamarán, Cenote & More Inclusive?

Spanish

What are the general services offered at El Dorado Royale Catamarán, Cenote & More Inclusive?

Adult only, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Tile/marble floor, Chapel/shrine, Heating, Fan, Barber/beauty shop, Airport shuttle, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service

Are pets allowed at El Dorado Royale Catamarán, Cenote & More Inclusive?

Pets are not allowed.

What is the check-in time at El Dorado Royale Catamarán, Cenote & More Inclusive?

From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.

What is the check-out time at El Dorado Royale Catamarán, Cenote & More Inclusive?

Until 12:00

100% real reviews of El Dorado Royale Catamarán, Cenote & More Inclusive

If you have any questions regarding the facilities or services provided at El Dorado Royale Catamarán, Cenote & More Inclusive, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of El Dorado Royale Catamarán, Cenote & More Inclusive
Always a great time at this resort. Always lots to do or see.
Spread out and intimate property. Staff is always very helpful and always beautifully maintained. My 4th time at this resort.
Would be nice if they got rid of the loveseats, and Guacamaya went back to the old tables they used to have better for mingling.
7,0
Purpose of trip: Leisure trip
What was the highlight of El Dorado Royale Catamarán, Cenote & More Inclusive
Nice resort even with some shortcomings
Our third visit and overall we enjoyed the resort.
Misleading wait staff at one of the restaurants and consequently overcharged on wine. This led to poor customer service staff interaction.
7,0
Purpose of trip: Leisure trip
What was the highlight of El Dorado Royale Catamarán, Cenote & More Inclusive
Good
Beautiful
The hotel television was broken when we arrived. I immediately reported it the first morning upon turning it on. They tried to tell me I didn’t report it and blamed me and my partner for breaking it, and threatened to call the police in Mexico on me if I didn’t sign the receipt to pay for their tv.
9,0
Purpose of trip: Leisure trip
What was the highlight of El Dorado Royale Catamarán, Cenote & More Inclusive
We had a blast
We arrived 10\31 and departed  11\7.  Our room was swim-up suite 4202. To sum things up, we had a blast. Much was good, some excellent, and a few things less than ideal.  The resort is on the older side, but that means the grounds are lush and grown in. It is very well maintained.  With access to 3 separate resorts, Royale, Casitas, and Generations, the grounds are expansive. There are large golf carts to take you around, though the system needs work. The carts often bunch up and there doesn't seem to be enough.  We often joked that they only ran in the opposite direction that we wanted to go. There are many daily activities, but they are not advertised aggressively.  The resort app though a bit layout-challenged is the way to access these as well as the other resort features.  One complaint? The virtual map is awful and leads to people walking around aimlessly looking at it. Off-site tours were through Lomas Travel and could be better advertised. We did get some rain during our stay and they have some issues handling it.  There were many, almost always women tasked with squeegeeing the water away, often unsuccessfully. One glaring issue was the wood-like tile at the entrance of Rincon Mexicano which should be addressed. The tile is near ice slippery when wet and is extremely dangerous. The grounds felt secure. There was at least one highly armed guard trying to be discreet, and probably more who were better at discretion. An occasional interloper could be found on the beach selling cigars and jewelry.  OUR room was large and well-appointed. The choice of large smooth tile is great for look and cleaning but very slippery when wet, which is most of the time in a swim-up room. A big mistake is using the same tile in the shower, there's a mat rolled up in there, use it.!The biggest complaint I can make is the sensor on the shower light had a mind of its own. Hardly a bad thing. Our Concierge Emiliano was great.
The timeshare pitch. Slippery tile choices. The lack of available watersports. The brisket in Santa Fe grill. The inconsistent cart transport system though the drivers were uniformly nice and helpful.

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